FAQ | Crystal Energy Infinite Guam

What are the payment options?

- PayPal - Visa, Mastercard, JCB, American Express, Discover - Sezzle
What is your return and exchange policy?

All sales are final, so we do not accept returns or exchanges. We recommend double-checking your order and reaching out if you have any questions before completing your purchase. Thank you for your understanding!
Do you offer in-store pickup?

Yes! You may pick-up your order at our Micronesia Mall store. You will be notified once your order is ready.
Do you offer gift certificates?

Yes, they are based on $25 dollar denominations and only available in-store.
Where do the crystals come from?

All items we provide are sourced from ALL over the world and are never just from one area. We strive to obtain only from regions where minerals are mined locally and if needed carved in another area for the best quality.
Why does the crystal look different?

Due to the crystals being obtained from nature imperfections will be seen and these are "natural" NOT all crystals look the same as the ones seen in the photo due to natural versus flash lighting photography.